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Articles tagged with: iPhone

Mobile Self-Service Customer Satisfaction Increasing Demand

8 August, 2013 – 9:05 pm | 3,231 views

Improving customer satisfaction means fostering online services that allow consumers to help themselves — especially in mobile, where demand for such tools continues to rise.
The Zendesk Benchmark study released Thursday 8 August 2013 reveals that the percentage of consumers accessing self-service content from their mobile device rose by 50% in …

Apple iPhone 5 connector to make accessories obsolete – Telegraph

23 July, 2012 – 2:47 pm | 1,401 views

The iPhone 5, Apple’s next generation iPhone expected to go on sale around October, will come with a 19-pin connector port at the bottom instead of the proprietary 30-pin port “to make room for the earphone moving to the bottom”, the sources said.
It would mean the new phone would not …